Consumer Guarantee

The durable way to create new life from waste

RubberGem recycle waste rubber into a diverse range of durable products used worldwide. Using the latest research & leading technology we can give you the confidence to create your projects using our quality recycled rubber products.

All goods sold come with guarantees that cannot be excluded under the Australian consumer law. You may be entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You may also be entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Consumer guarantees cannot be excluded and are in addition to any extended warranty you purchase or any voluntary warranty (warranty against defects) you are given. There may be circumstances where you are not entitled to a remedy.

For further information about the Australian consumer law and consumer guarantees, visit www.consumerlaw.gov.au